Neverhund || UX Audit for Money Transfer System

Money Transfer System

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UX Audit and Competitive Analysis

Delivered to customer:

  • Prioritized list of issues with justifications and suggested solutions.
  • Detailed competitive analysis report.
  • "Ideal CJM" based on industry best practices.

Our findings were swiftly incorporated into the client's Jira tasks to tackle critical interface issues.

27 remote testing sessions

for online and offline CJM segments across three countries

300 + comments

on the interfaces of three different money transfer systems

14 month

critical issues with recommendations on solving them